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FAQ

  • What is your return policy?
    Please contact us within 30 days of purchase for all return requests. All returns must be received in the original condition received for a full refund. The original condition is described as not been worn (except for fitting), washed or altered with hang tags not removed. You will receive a pre-paid shipping label with every order.
  • What are my shipping options?
    We ship all orders via UPS or USPS. All orders shipping to a P.O. Box will be shipped via USPS.
  • When will I receive my order?
    All orders received by 2 PM CST will be shipped the same day. Most orders are received between 2-5 days depending on location. All orders are shipped from Nashville, TN.
  • Where is CharleyPants located?
    Nashville, TN
  • How do I make sure that I order the correct size?
    We suggest ordering one waist size larger than normal. If you typically wear a 34 waist you should order a 36 waist. If they do not fit, we offer free exchanges and returns.
  • Are knee pads included with the pants?
    Yes, knee pads are included with every pair of pants.
  • What payment options do you accept?
    We accept all major debit and credit cards.
  • Are the tool pouches removable?
    The tool pouches are not removable, they can be inserted into the large main pockets when not in use.

Free Same Day Shipping

On All Orders Received By 2 P.M. CST

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