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FAQ
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What is your return policy?Please contact us within 30 days of purchase for all return requests. All returns must be received in the original condition received for a full refund. The original condition is described as not been worn (except for fitting), washed or altered with hang tags not removed. You will receive a pre-paid shipping label with every order.
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What are my shipping options?We ship all orders via UPS or USPS. All orders shipping to a P.O. Box will be shipped via USPS.
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When will I receive my order?All orders received by 2 PM CST will be shipped the same day. Most orders are received between 2-5 days depending on location. All orders are shipped from Nashville, TN.
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Where is CharleyPants located?Nashville, TN
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How do I make sure that I order the correct size?We suggest ordering one waist size larger than normal. If you typically wear a 34 waist you should order a 36 waist. If they do not fit, we offer free exchanges and returns.
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Are knee pads included with the pants?Yes, knee pads are included with every pair of pants.
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What payment options do you accept?We accept all major debit and credit cards.
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Are the tool pouches removable?The tool pouches are not removable, they can be inserted into the large main pockets when not in use.
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